At Sitecore, we’re all about improving experiences- which is why we absolutely love Ashton Media’s annual Customer 360 Symposium event, which offers marketers three blissful days away from the distractions of the office, to immerse themselves in all things customer-centric.
This year’s Customer 360 Symposium featured a brilliant line-up of speakers revealing their experiences, insights and predictions around customer experience delivery, as well as ponderings on the cultural shift needed to become a truly customer-centric organisation.
If you were unable to make it this year, here are our top #customerCX360 takeaway quotes…